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Sunday, January 25, 2009

The RBS Project Financial Group

Overview

The RBS Project Finance Group prides itself in providing our clients professional services of exceptional quality and of unique standing in the Emerging Market Project Finance field. The complexity surrounding the capital markets and Emerging Market Project Finance can solely be managed by firms with a comprehensive understanding of the needs of all of the relevant parties to a transaction. To ensure that a level of satisfaction is obtained between the institutional investors, lenders, private equity funds, and Project Sponsors we work with, RBS monitors the performance of our projects in order to ensure that prosperous long-term business relationships are fostered.
Our objective, amongst other things, is to provide prudent financial advice on a timely manner and satisfy the specific needs of each of our clients. RBS maintains an ample network of senior-level corporate relationships at an international level and acts at the highest level of professionalism with a work ethic inline with the interests of our clients, by never taking on the fundraising of a project in which the firm would not agree to be invested in. Project Finance transactions are off-balance sheet investments that typically take the form of a Special Purpose Vehicle (SPV) and are in excess of $100M.

Institutional Investors

RBS understands that institutional investors and private equity funds operate on stringent guidelines which limit their time horizons and risk exposure levels, particularly when investing in Emerging Market opportunities that bring appeal with their high-yielding metrics. In order to contain risk and limit the exposure of any given investor into a project RBS offers Investor Representation and Intelligence Services.

RBS Investor Representation:

RBS can represent and advise investors in various areas for the creation of corporate and project value, while streamlining the investment process with RBS attending to matters of:
• Proxy voting;
• Risk mitigation strategies;
• Strategic partner identification;
• Accountant advice;
• PR and broker consultants advice;
• Tax consequences, and;
• Legal representation (through an assign).

Intelligence Services:

Through our Intelligence@RBS services we provide qualitative and quantitative asset management reports for parties which invest in our projects through the implementation of a JD EDWARDS project management and reporting system. These JD EDWARDS reports can also be accompanied by status updates that highlight project progress and performance. Investors can also request ad-hoc queries or tailored reports surrounding a particular industry and geographic location they might be interested in (i.e. Polish Steel). These ad-hoc reports include information from the world's finest informational databases such as Thompson DataStar, Goliath, Hoover's, LexisNexis, Economist Intelligence Unit, our in-country foreign representatives, and other avenues.

Corporate Advisory

RBS works with top tier Emerging Market firms that hold strong value characteristics, including sound financial health, responsible management, transparent corporate governance, and have attractive business propositions. These firms are usually below the radar of the major international investment bodies, yet are significantly well established enough for RBS to identify them, or them to identify RBS. RBS can provide financial advice to our Project Sponsors and assist them with the development of complete a Project Plan. The Project Plan includes extensive due diligence concerning operational reviews, financial reviews, legal reviews, market research, customer references, technological assessments, auditing, translation, socio-environmental analysis and management competency analysis. Project Sponsors can also obtain our council regarding corporate actions surrounding deal valuation, transaction structure, consideration types (i.e. cash or stock), tactics, timing, strategic investors and the development of partnerships with international market leaders in a particular industry

Project Finance Consideration

The following considerations are common in most of our Project Finance transactions:

Project Repayment Cycle:

In order to ensure repayment of loans and investments the following steps are taken in order to redirect revenues typically from an offshore SPV account:
Step 1 - Pay off operating costs Step 2 - Pay off taxes Step 3 - Pay off loan interest Step 4 - Pay off loan principal Step 5 - Pay off maintenance costs Step 6 - Pay off dividends to shareholders

Financial covenants in Syndicated Credit Facility:
Covenants ensure that the Borrower agrees to refrain from certain actions in order to protect the Lender or investors interests. There are many types of covenants amongst which the most common cover matters such as working capital, debt-to-equity ratios and dividend payments. Financial covenants of most RBS Project Finance transactions will include:

I. An agreement for the Borrower to not undertake further new debt upon loan approval
II. There should be no change in ownership during project loan repayment term
III. Debt Service Coverage Ratio (DSCR) typically of at least 1.5 (varies by sector)

Security Package

The security package is used to entice an Investor and Lender's appetite for a given investment by attempting to mitigate risk through preemptive planning. Security packages are easiest to use in the process of asset-backed securitization, where the assets are used as collateral in the risk mitigation process. The securitization of trade receivables is also a common form of structured trade finance, where the quality of the receivables is measured by the credit rating quality of the Buyers. A typical Security Package will include the following:

• The pledge of Special Purpose Vehicle or Entity (SPV or SPE) shares throughout loan repayment
• A partial mortgage of land, equipment and/or Inventory
• Supply and off-take agreements assigned to Lender in case of default
• Assignment of insurance proceeds to Lender

Project Acceptance Criteria

Corporate Characteristics:

1. Minimum 5-year in-sector in-country existence and experience
2. Minimum annual sales of USD $ 20 Million
3. Minimum annual average profit of USD $1.5 Million for past 3 years
4. Corporate governance transparency and accountability
5. Company is willing to be audited by an internationally recognized entity

Project Characteristics:

7. Project is within one of the Industries of Operation
6. Project is located in one of the Emerging Markets of Operation
8. Project does not fit within the Non-Eligible Projects

Financial Characteristics

9. Preference is given to hard currency Projects (USD, EURO, POUND)
10. Maximum repayment term of 10 years for investment (debt or equity)
11. Minimum investment required of USD $15 million (debt or equity)
12. Minimum IRR of 25% per annum

Saturday, January 24, 2009

Who's got the biggest stock exchange?

MSNBC.com answers your questions on business, personal finance

Terry from down under is trying to figure out whose stock market on his side of the globe is bigger: Australia or New Zealand? (Sounds like he may be trying to settle a bar bet.) When it comes to investing in global stock markets, size does matter. But it isn't always the most important consideration.

How much is the New Zealand stock market worth compared to the Australian market? Which stock market in Asia is worth the most (market capitalization in US$ terms)?Terry V. -- Melbourne, Victoria, Australia

No worries, Terry. You Ozzies have the Kiwis beat hands down. According to the latest figures from the World Federation of Exchanges, the Australian Stock Exchange had a total market capitalization of $777.7 billion as of October, 2005 – up 15 percent from a year ago. Over in Wellington, the New Zealand Exchange reported a total market cap of $41.7 billion – up 9 percent. (On the other hand, if the Kiwis traded livestock along with their corporate stock, their exchange would be huge.)

Japan’s two stock exchanges still dominate the Asia-Pacific region in terms of the total value of all the domestic stocks traded on those markets. The top spot goes to the Tokyo Stock Exchange, which has a combined market cap of just over $4 trillion, followed by the Osaka Stock Exchange, with a combined stock value of $2.6 trillion.

By comparison, the granddaddy of all stock markets, the New York Stock Exchange, had a total market cap of nearly $13 trillion as of October – up 10 percent. The Nasdaq – with $3.5 trillion in market cap – was up just 7 percent.

Bigger markets do have some advantages: the most important is what's called "liquidity." The bigger the market, the easier it will be find a buyer for your stock when you're ready to sell. Most investors also want to know how fast a country’s stock market is growing. On your side of the globe, Japan's market have also been among the fastest growers: the Tokyo exchange was up 26 percent for the 12 months ending in October; Osaka was up 27 percent.

But chasing growth overseas can be risky. Your investment will be converted into the exchange's local currency, which may or may not hold up well against your local currency when you decide bring your money back home. You’ll usually have a much harder time getting information about stocks listed on an overseas exchange. And not all exchanges operate under the kind of strict regulations to protect investors that you may have come to expect. That’s why individual investors are much better off buying into funds managed by stock-pickers who are experienced with the quirks and pitfalls of buying foreign stocks.

Smaller international exchanges can be much more volatile than older, better-established markets. The fastest growing Asian stock market for the 12 months ended in October, for example, was the tiny Colombo Stock Exchange in Sri Lanka (market cap $7.5 billion) which grew by 105 percent. That kind of rally is pretty tough to sustain: past results, as they say, are no guarantee of future performance.

And the economic growth of a given country may or may not translate into stock market gains. Despite mainland China’s economic boom, stock investors in stocks listed there have gotten burned. The total value of all the stocks on the Shanghai Exchange - at $274 billion – is down 16 percent for the year ending in October. The once-hot Shenzhen Stock Exchange – worth $114 billion – is down nearly 20 percent. On the other hand, investors in the older, better-established companies listed on the Hong Kong Exchange have fared better: that exchange's market cap is up 28 percent to $982.

Sunday, January 18, 2009

Bank Of America Bussines Capital

Bank of America Business Capital provides asset-based loans of $5 million or more for working capital, acquisitions, expansions, turnarounds and debt restructurings.

For nearly a century, companies from virtually every industry have turned to Bank of America Business Capital for sound financial solutions. As one of the largest asset-based lenders in the world — serving the United States, Canada and Europe — we're dedicated to helping middle-market and large corporate borrowers achieve their goals. Our proven track record and commitment to excellence have resulted in lasting relationships and satisfied clients.

About Us

Bank of America Business Capital has been a leader in asset-based finance for more than 80 years because we deliver, consistently, through many economic cycles.

We're an enduring asset-based lender with a history of fast decisions and creative loan structures offering flexibility and liquidity. Whether the loan is $5 million or $2 billion, our deals get done. What's more, our clients benefit from the broad product offering and loan syndication capabilities of Bank of America — a capability that is unmatched in the asset-based lending industry.

Our approach to lending is simple:

  • Stick with what you know. For us that means middle-market and large companies, referral sources and equity sponsors in hundreds of industries.
  • Anticipate needs. We can because we live and work where our clients operate. Our business development, loan administration, underwriting and in-house appraisal professionals are located across the United States.
  • Offer solutions that help clients grow and succeed. Whether it's financing an acquisition, restructuring the balance sheet, leveraging a trade name, or providing foreign exchange and cash management services, Bank of America Business Capital offers total financial solutions.

As our borrowers and intermediaries will attest, we're committed to our clients' success — every day. For financing of $5 million or more, contact us online. To view our lending profile click here.

Executive Management
Bank of America Business Capital is led by a seasoned executive management team. We invite you to view their biographies by clicking on the photos or names below.

Daniel C. deBrauwere West U.S.Division Executive

John MostofiCentral U.S.Division Executive

Bob ArthEast U.S.Division Executive

Bruce Denby Business FinanceDivision Executive

Executive Management

Bank of America Business Capital is led by a seasoned executive management team. We invite you to view their biographies by clicking on the photos or names below.

Daniel C. deBrauwere West U.S.Division Executive

John MostofiCentral U.S.Division Executive

Bob ArthEast U.S.Division Executive

Bruce Denby Business FinanceDivision Executive

Covenant Transportation Group, Inc.

Based in Chattanooga, TN, Covenant Transportation Group, Inc. is one of the largest truckload carriers in the United States. The company is the holding company for several transportation providers including Covenant Transport and Covenant Transport Solutions of Chattanooga, Tennessee, Southern Refrigerated Transport of Texarkana, Arkansas and Star Transportation of Nashville, Tennessee. The consolidated group operates more than 3,450 tractors and 8,200 trailers. The company’s key customers belong to the manufacturing, retail, freight forwarder, less-than-truckload and 3PL segments.

Covenant was looking for a lender with experience in financing companies in the trucking industry to provide liquidity for the company to maintain its market share during uncertain economic times. Bank of America Business Capital delivered a creative deal structure that allowed Covenant to replace its prior loan with a more flexible, longer term arrangement.

The $85 million senior secured credit facility is being used to refinance existing debt and provide for working capital needs. It includes an accordion feature which allows Covenant to request an increase in the facility of up to $50 million. Bank of America is also providing letters of credit as well as treasury management services.

Wednesday, January 14, 2009

Banking, Insurance and Financial Sector: A vision of the Future*

Introduction
Financial markets are a part of the changing business paradigms, across the globe. In fact,the financial markets are the first to unleash the creativity and imagination and lead therevolution. Today, globalization of competencies, thinking and perspectives has been thepart of Strategic Action Plan of all the major players in the financial markets, globally.

The cut throat competition across the market operators and the pressure to perform by thestakeholders has resulted in competition being fiercer than ever before. I think, both the business landscape and chemistry of the competition has changed significantly over the period of time. All around, there is a fresh thinking on the financial products, structure of market players and possibilities for value creation. I would say financial markets are being redefined, reinvented and reconfigured on a persistent basis. Changing paradigms of the financial services
Today, financial markets are turbulent, globally. Traditional business models, when
businesses were clearly differentiated (Banks conducted banking, insurance companies
offered risk covers and securities companies offered investment opportunities), have become the footnotes of the finance literature. Today, insurance companies are exploring values in the banking and investment products and vice versa. It is no more a bank competing with another bank and insurance company competing with another insurance company, but aninsurance company competing with bank s and what not.

Hence, to my mind, the most precious word today is the “convergence” of the opportunity zones in financial markets from concept to culmination. * Speech by Shri G. N. Bajpai, Chairman, Securities and Exchange Board of India at 15th All India Conference of Chartered Accountants held at New Delhi on January 4, 2003.

It may be observed that the competitive dynamics of market has changed phenomenally.
Today, players in the market compete in one segment and co-operate in other segment.
Strategic alliances of the competing banks on the ATM infrastructure is a live example of this. Today, Mutual Funds compete with the Banks on deposits, as they too provide the cheque facility with certain limitations. Revolutionary waves have gone to the extent of providing the ATM facility to the Mutual Funds investors. It is very interesting to observe the competition mounting across the opportunity zones because that encourages people to improve and deliver better values to the market leading to growth of overall productivity of the nation.

Another example here is that of the insurance products. You would observe that the buyerof the insurance products also looks at them as the investment products. This is an issue of conditioning over the period of time and therefore, the customers of the insurance products are both the customers of the risk protection and the investment products. That leads to the insurance sector competing with the other avenues of the investment including banks, financial institutions and investment companies.

The structure of the players in different opportunity zones is also changing on continuous basis. Corporate marriages, exchange’s mergers, clearing corporations alliances, regulator’s integration, globally, bear testimony to it. Convergence of the financial products is also apparent, everywhere.

As an example, let us look at the securities brokers. They are no more securities brokers; they are the brokers exploring opportunities across different dimensions of the economy. Similarly, enterprises in the finance are talking about one stop shop offering all the products ranging from commodities to securities to currencies under one roof. This change in business models is necessitated by the values buried in the interlinkages of the opportunity zones, emerging from economies of scale and economies of scope.

On exchanges side, more and more products are migrating to the exchanges for trading.
Globally, availability of all sorts of financial products (both money market and capital market) on the exchanges is driven by the benefits like transparency, better price discovery, wider dissemination of information and large investing community. Mergers of the exchanges is adding to all these dimensions, globally. Creation of the Euronext (merger of Amsterdam Stock Exchange, Paris Stock Exchange and Brussels Stock Exchange), Singapore Exchange Ltd. (merger of Stock Exchange Singapore and Singapore Mercantile Exchange (SIMEX)) and OneChicago (alliance of Chicago Mercantile Exchange (CME), Chicago Board of trade (CBOT) and Chicago Board Options Exchange (CBOE)) are the live examples.

Similar trend may be observed on the clearing and settlement side. Merger of the two major clearing corporations at the global level, Cedel International and Deutsche bourse clearing corporations to form Clearstream, is an example of that. Concept of single clearing corporation supporting large number of trading platform with clearing and settlement facility is being acknowledged at the global level, purely based on its value creating capabilities.

Ratings of the Clearing corporations has also added a fuel to the business dimension and players in the market are exploring the opportunities to become strong through strategic alliance.

On regulators side, deeper co-ordination has become a respectable word. Creation of the Financial Services Authority by merger of all the regulators in the economy in U.K. has set a precedent in itself. Now, a number of countries, across the globe, are thinking on these lines. Recently, Germany has joined the U.K. through creation of the Financial Services Supervisor, a combined regulatory authority for the banking, securities and insurance. Logic is simple – integration of the opportunities zone demands a flexible, efficient and effective supervisory regime. This can be accomplished either through the effective co-ordination among the regulators or the creation of single regulatory body. Some economies are choosing the first and some second.

Further, financial innovation is becoming ubiquitous. Availability of the financial products, linked to the temperature, earthquake, snow fall, rain fall, hailstorm and what not communicates that there is a huge room for creativity in this area. Today, anything and everything is being traded in the market. Emergence of the areas like credit derivatives, real options, securitizations is paving an entirely fresh set of opportunities for the market. There is a huge room for the structured and synthetic products in the Indian market. To me, it appears, market is in for an exciting phase in terms of the financial innovations.

Today, investors are perceived as not just as the investors but buyers of the financial solutions. Therefore, the philosophy of customer being king is driving the financial markets as well. Accordingly, it is no more customers chasing the products; it is the appropriateness of options chasing the customers. Today, financial institutions are co-designing the products/services with their customers and striving to provide them with global solutions.

Simplification of the customers’ life is being priced by the market. Look at what Virgin Bank is doing. It provides all the services to its customers including checking account to savings account to housing loan to car loan to credit card etc…with a single bank account. I think, it is pretty interesting.

Technology is also helping market players redefine the way they have been operating in the market. See, today, banks are taking ATM machines to the customers, indeed a noble concept. Availability of the concepts like phone banking, anytime banking etc. has become possible because of the technological developments only.

Adding to all I said earlier, strategic alliances between the market participants across the segments is quite apparent in the market. You may see a real estate products provider having alliance with both banks for the financing and insurance companies for the risk management products, for his customers. The goods dealers are providing both the finances and insurance to their customers. The case in example is airline’s tickets having insurance embedded in it. Latest and very interesting phenomenon is that Holiday Inn is building a hotel in Texas, wherein entry to the room will be through the credit card. The idea is that when the credit card can get the customers cash, why not let them have entry to the hotel through credit card, absolutely hassle free check in and check out. Are not markets undergoing profound fundamental changes? Imperatives for success In this era of fierce competition, it has become extremely imperative for all of us to weave clear cut strategy to deal with these changing dimensions of the business landscape in financial services. We need to strengthen each link in the value chain and move with a clear cut vision to deliver values in the market. Therefore, I would feel we need to be competitive
at all the levels - individual, corporate, economy and regulatory.

Competitiveness at the individual level: It may be apparent that nothing but the change is stable in the world. It offers both the opportunities and the challenges to the individuals. It is for the individuals to choose what do they look at. According to me, change is nothing but an exciting opportunity to reposition oneself. Understand that the driving force behind any repositioning is change. This repositioning may be because of the survival crisis created by the unanticipated change or the excitement offered by the change in terms of the unlimited
opportunities not visible with the naked eyes.

We all need to appreciate that future is never the extrapolation of the past. It is absolutely unpredictable, discontinuous and non-linear. That is where the excitement lies to the leading professionals in the market. They understand that the future is what they shape up now.

That is why they don’t talk about predicting future, they talk about imagining future and having imagined, creating it. They create future in the literal sense. Leaders also appreciate that there is nothing called sustainable leadership in this ever changing world and they have got to be extraordinarily competitive to sustain and lead the revolution on the persistent basis.

In this increasingly competitive and complicated business environment, it is imperative for individuals to primarily focus on value creation through the continuous improvement in their own competence levels. They also need to cultivate and nurture leadership and ethical practices. Only an appropriate mix of the competence, leadership and ethical practices would ensure the long term growth of individuals, add value to their contribution, keep them relevant to emerging ethos and save them from getting buried in the debris of obsolescence.

Competitiveness at the corporate level: I would convey to the corporates to do fewer things but do them better than the best, globally. Corporates need to appreciate that no one can internalise the versatility of competencies. Hence, it would be imperative for them to leverage, outsource, network and create strategic alliances with others. Further, they need to think without precedents as precedents create risk of traditional thinking and withhold the imagination from running radical and development of fundamentally great and different products and services. They need to be different faster than being better and be better faster than being smaller. They need to go beyond known paradigms to be the path-breakers and secure a place at the international platform.

Today, businesses are no more businesses, these are battles of competencies. Indeed, there is a competition for the competence in the market. Fortunately or unfortunately, success or failure of a market player in this battle for competence determines his potential for growth and the competitive differentiation. Hence, companies need to strategize and re-strategize almost on the continuous basis. They need to persistently strengthen their existing knowledge and acquire/create new knowledge, compatible with the existing one, as quickly and as inexpensively as possible, to continue leading in the opportunity zones. Tomorrow, their competitive position in market place would depend on the speed with which they run on the learning curve, discover the new frontiers of the knowledge in all dimensions of their operations and then think creatively and imaginatively on the strategic ways to transform this accumulated knowledge into the value delivering proposition. It should be understood that the existence of knowledge does not ensure success; corporations must also possess the capabilities to leverage on that knowledge to create values.

Competitiveness at the regulators level: In this changed business ethos, regulations too demand a in-jaundiced perspective. Regulators can not deal with the complexities of the 21st century business environment with the 20th century rules, regulations and the rudimentary perspective. We can not shoot a moving target with a static gun position. Therefore, in this era of revolution across the globe, regulations should be enterprising, forward looking and evolutionary in nature.

I believe regulators’ must cast off the myopic view. Regulators’ focus should shift from the regulations to the development of the markets. In my view, regulations just happen to be incidental to the development. This change in the regulators’ focus would bring in the paradigm shift in their approach, which would facilitate their transition from being enforcement oriented, reactive, adversarial, incident driven and hard to compliance, partnership oriented, preventive, problem solving and soft.
What I am suggesting is that the regulations should define the broad framework/ parameters for the game and within that framework, market participants should be allowed to operate without any intervention. This approach is all about having the confidence in the market and systems. Now, the challenge is to ensure that the people don’t play foul with the game.

Protection of the system’s integrity through architecting proper risk management system is another challenge before the regulators. This demands regulators to make tactical choices with regard to the tools, best time intervention and regulatory style to fit the audience.

Further, the convergences of the financial activities and the emergence of new age one stop financial institutions have resulted in a titanic challenge to the regulators, internationally. They need to co-operate at a level more than ever before. They need to strike an intelligent balance between the safety of the markets under their regulatory jurisdiction and the creative initiatives of the market participants. No matter what, market should be given a fair opportunity to explore the avenues for the expansion and growth because that would result in the competition in various opportunity domains and thus emergence of better values to
the ultimate customers. The capabilities of the regulatory infrastructure and petencies of the human resources have necessarily to keep pace with the regulatees.
Competitiveness at the economy level: We all need to strategize to position “India Incorporation” at the Global level. According to me, we need to come out of the thinking of being a developing country because ‘developing’ is a mindset. There are areas where India is globally competitive. Our biggest strength is the educated, trained and skilled manpower, the scientific minds. We have proved that by exhibition of resilience of Indian economy even in the midst of global meltdown stemming out of collapse of far eastern economies and troubled Latin American economies. We need to focus on our strengths and identify the weak links in the economy chain and dent them with determination. We have entrepreneurial acumen to make India a giant figure at the global canvas. I strongly believe, we have
potential to do so. A perception is steadily growing about India being a dynamic market among the emerging economies.

Conclusion
To conclude, I would say that the opportunity zones in financial markets are contracting somewhere and at the same time expanding elsewhere. Both change and the pace of change in the financial markets would be different tomorrow. Continuous exploration of scopes and exploitation of values would demand a brilliant focus on emerging opportunities, competence building, strategies for the leadership position in the opportunity zones and principles centered business practices. Therefore, we need to create a culture, which embraces change and moves ahead with an objective to lead.

Saturday, January 10, 2009

INDUSTRIAL ALLIANCE

INSURANCE AND FINANCIAL SERVICES

Proposed N131-103 Registration Requirements
We are writing to provide the comments of Industrial Alliance Insurance and Financial Services Inc. (Industrial Alliance) on the Notice and Request for Comment dated February 27,2007 ("the Notice"), on Proposed National Instrument 31-103 Registration Requirements, Proposed Companion Policy 31-103CP and Proposed Amendments to Multilateral Instrument 33-109 Registration Information published for public comment by the Canadian Securities Administrators ("CSA") (respectively, the
"Proposed Instrument" and the Proposed Companion Policy" and collectively, the "Proposal").

Industrial Alliance has a national footprint in the distribution of financial services in Canada. Through our three broker-dealers: IA Securities Inc., a nationally registered securities dealer and IDA member, as well as FundEX Investments Inc. and Investia Financial Services Inc., both of which are nationally registered mutual fund dealers and members of the MFDA, we currently represent over 2000 licensed advisors. We will limit our comments to those that we feel will specifically affect the way in which our advisors and our firm will be able to service our more than 300,000 clients. At a high level, Industrial Alliance is in complete support of regulatory proposals that provide consistent treatment of the consumer experience, greater clarity and consistency of rules, and efficiencies in process.

Industrial Alliance fully endorses the CSA's stated aim of the Proposal - "to create a flexible and administratively efficient [registration] regime with reduced regulatory burden". We also commend the CSA for its efforts in achieving the level of uniformity and harmonisation of the current myriad of registration-related rules. Given the historical differing positions taken by the various CSA members on registrant regulation, the Proposals are indeed a welcome achievement on the part of the CSA.
We support the objective of the Proposed Instrument to harmonise, streamline and modernise the registration regime for dealers and dvisors across the CSA jurisdictions. In addition, we would note the importance of achieving greater harmony in the rules, and application of rules, of the Self Regulatory Organizations ("SROs"), whose role will be critical to the shaping of a consistent investor experience.

There are elements of the Proposal, however, that are of concern to us. The three broad areas of concern that we touch on from this perspective include: dealer-advisor registration; compliance and suitability; and the Client Relationship Model. On the proposals relating to dealer registration, we support the retention of the Mutual Fund Dealer category. We further support the proposals to ensure adequate transition periods and the
permission of grandfathering of proficiency requirements where appropriate.

The Proposed Instrument appears to confine the business of a Mutual Fund Dealer, a position that does not properly reflect the realities of the distribution business, which has broadened significantly in scope in recent years. We are concerned by the language in the Proposal restricting mutual fund dealers and their advisors "solely" to the distribution of mutual funds. Professional financial advisors are engaged in the analysis of the financial situations of their clients, and in recommending solutions
for their investment needs from a wide array of products including GICs, Principal-Protected Notes, Mutual Funds, and Segregated Funds. The Proposal's language should be modified to reflect these realities.
The Proposal introduces a new category of registration: the Exempt Market Dealer. We require more discussion about the regulatory oversight structure that would be faced by mutual fund dealers that also distribute exempt market products. It is our view that the registration regime should recognise the higher level of oversight that membership in an SRO brings, and accordingly MFDA Members should be permitted to sell exempt market products without the additional requirement to
register as Exempt Market Dealers. As a first step, however, we urge the CSA to commit to providing a nationally harmonised definition of "Exempt Market Product".

It is imperative that the playing field, in terms of advisors being able to recommend various products and services to their clientele, be level. We would strongly urge that it be mandated
by the eSA that this new category of registration should have a mandatory requirement to become a member of a Self Regulatory Organisation (SRO). The MFDA is already well
positioned to act as the SRO for this new registration category as a large number of its membership (FundEX included) already distribute exempt products to their respective client
bases.

These issues are compounded when other regulatory restrictions on Mutual Fund Dealers are also taken into consideration. The current Proposal does not address a situation that currently exists whereby some registrants that distribute Mutual Funds operate with a competitive advantage over other registrants. MFDA members are prohibited from benefiting
from the use of Net-Free client balances as well as being able to earn interest in their respective trust accounts. IDA members are not subject to these restrictions. Although a sincere effort has been made to create a harmonised regulatory environment, we are disappointed that an issue as large as this has been omitted from the Proposal.

We would also support a modular, product-specific approach to proficiency requirements for dealers and advisors who wish to distribute exempt market products. We believe that a modular approach to proficiency will provide more targeted courses and result in more informed advisors enabled to better serve their clients. With respect to the compliance areas, Industrial Alliance supports regulatory direction to look at suitability from the level of the portfolio rather than the product. We would like to further discuss the requirements for ongoing suitability obligations that will be implemented at the SRO level. It is imperative that all dealers be subject to the same rules to ensure that there is onsistency in investor protection.


We also require clarification of the term "Branch" as this registration category has been removed from the Proposed Instrument and replaced by the term "Regional Supervisor". We believe that taking a principles-based approach will better accommodate the different distribution models and their associated risks. We also desire more discussion with you on the potential limitations to the scope of the activities that will require registration under the business trigger, as well as how this business trigger will be defined; and more importantly, how it will be interpreted by the enforcement arms of the MFDA, IDA and provincial securities regulators.

We strongly urge the eSA to use this initiative to attempt to bring in "Financial Planning"
under the scope of regulatory oversight. Situations currently exist whereby a Fee-for-Service
advisor that meets with a client, provides financial planning advice, recommends a particular
asset mix and receives remuneration for this advice/recommendation. Surely this type of
activity should be captured under the proposed "business trigger".

With respect to the Client Relationship Model, it is important that we do a better job as an industry in creating an environment of greater clarity and transparency in the client-advisor relationship. The industry has evolved to the point where many financial advisors have voluntarily incorporated into their financial planning practice the concepts of investment policy statements, client service commitment guarantees, written financial plans, and separate point of sale disclosure documents on how they are compensated. The Proposal introduces a new concept called the Relationship Disclosure Document (RDD) which will make these practices the norm.

While we support the additional clarity and transparency that the RDD would bring to the account opening process, we note that it is being introduced at the same time as a parallel initiative to revamp Point of Sale disclosure is being introduced by the Joint Forum. Clearly there is overlap between the principles of the RDD and the POS initiative. As such, we are requesting that these two initiatives be integrated and that they be conducted with a full review of all disclosure presently required and provided over the course of the client-advisor relationship, with the aim of
understanding where the gaps are and where duplication can be liminated.

Although we fully support the direction that this new RDD takes us, it should not be implemented until such time as a thorough Cost Benefit Analysis has been completed, bearing a clear articulation of regulatory objectives, along with consultations with dealers and advisors about the range of business models, supported by relationships and disclosures that exist. Furthermore, what needs to be defined are the areas that should be probed in a client survey, in-field testing with clear objectives and language that will elicit responses that can inform regulatory decisions.
Regarding complaint handling, it is important that the Proposed Companion Policy be directional, less prescriptive, and concordant with the requirements of existing complaint handling systems to avoid client confusion. We wish to have further discussions with you regarding the structure of an appropriate complaint resolution process.

Finally, although the Proposal does not provide specific rules with respect to incorporated salespersons, we strongly urge the CSA to provide regulatory support for the MFDA's proposal to continue to permit the principal-agent model with directed commissions, that maintains the benefits of incorporation to salespersons without compromising investor protection. In this regard, we would like more discussions on the possible interpretations of this relationship by other stakeholders.

We thank you for providing us with the opportunity to comment on the Proposal. Don't hesitate to call us directly should you have any questions or wish to discuss these comments.

Yours truly,
By: Michael S. Greer
President
FundEX Investments Inc.
Christopher J. Enright
Executive Vice President
FundEX Investments Inc.
cc. Normand Pepin
Executive Vice President
Industrial Alliance Insurance and Financial Services Inc.

Insuring the Industrial Revolution

Insuring the Industrial Revolution: Fire Insurance in Great Britain, 1700–1850. By Robin Pearson. Aldershot, U.K.: Ashgate, 2004. xiii + 434 pp. Tables, maps, figures, appendix, bibliography, notes, index. Cloth, $89.95. ISBN: 0-754-63363-2.
Reviewed by Timothy Alborn

Although business history as a discipline has for several generations been evolving beyond the model of single-company case studies, it remains true that an archive-based, industrywide survey is a welcome, and somewhat newsworthy, event. Robin Pearson’s Insuring the Industrial Revolution fits this bill for British fire insurance, stretching from its roots in the early eighteenth century up to 1850, when it was on the verge of market saturation at home and (if only briefly) world domination abroad. Before this book, the history of British fire insurance mainly rested on three company histories, each longer and more magisterial than its predecessor: Clive Trebilcock’s history of Phoenix Assurance (appearing in two volumes in 1985 and 1999), Barry Supple’s history of the Royal Exchange (1970), and Peter Dickson’s history of the Sun (1960). Pearson integrates these books’ findings with a substantial amount of new archival evidence from other London companies, like the Hand-in-Hand, County, Guardian, Alliance, and Imperial; and from provincial fire offices in cities like Manchester, Newcastle, Bristol, and Leeds. This wider array of sources allows Pearson to bring to the history of fire insurance the same appreciation for regional diversity that has long marked our understanding of such British industries as textiles and coal, and, more generally, to take what he calls a “market-oriented rather than corporate-oriented approach” (p. 9).

Pearson opens with a quantitative chapter tracking premium rates, sums insured, and proportion of insured British property from 1760 through 1850. The latter category, for instance, rose to just over 34 percent from 1770 through 1790, fell during the Napoleonic Wars to under a third, then rose steadily from 1820 until it reached 56 percent in 1850. Since this growth pattern was out of sync with the pace of industrialization (which grew fastest in many sectors between 1780 and 1820), he accounts for it by referring to “supply side” explanations, including profitability
(owing to luck or skill in assessing risk), better marketing, and more efficient management, and to unquantifiable “demand side” explanations, such as increased levels of risk aversion. His numbers, in other words, lead him to focus mainly on qualitative factors, which he spends the rest of the book untangling: first in a series of chronological chapters, and then in a set of thematic chapters covering company formation, marketing, underwriting, and investment.

The take-home message in both sections is that social and economic geography, more than any other single factor, determined the pace and structure of the industry up to 1850. The eighteenth-century London offices that grew were those (starting with the Sun) that were willing and able to appoint provincial agents. The provincial companies that prospered were those in market towns (like Norwich, Exeter, and Bath), where low proportions of industrial risks allowed start-ups to underprice their big London competitors. As a result, industrial centers (like Liverpool and Manchester) were underserved for much of this period, since the only companies big enough to survive the occasional disastrous fire that occurred in those markets spent relatively little time either pursuing business or learning how to improve their underwriting there. Regional variables also figure strongly in Pearson’s discussions of company formation and marketing, which he links to regional networks of directors, shareholders, and merchants. The only thematic chapter where they do not play a role is the final one on investment, which mainly summarizes and reinforces conclusions from the Phoenix and Royal Exchange company histories.
Although Pearson is not unwilling to consider cultural explanations when his evidence pulls him in that direction, he is at heart an economic historian of rather conventional tastes. His discussion of fire underwriting primarily mounts an offensive against previous studies that have used the Sun’s policy registers as a proxy for British property values; only in passing does he treat underwriting per se as an interesting historical problem. Similarly, he pitches his discussion of company formation in terms of debates over the principal-agent problem, and he spends no time engaging (for instance) the parallel legal narrative provided in Ron Harris’s Industrializing English Law (2000). Although some of Pearson’s
published articles do supplement this economic focus with wider-ranging questions (for instance, his 2002 article on moral hazard published in this journal), such avenues of inquiry typically play a subordinate role in this book.

Though Insuring the Industrial Revolution is impressive in scope, there are inevitably gaps—some acknowledged, others more puzzling. As Pearson acknowledges in the introduction, Irish and Scottish fire offices appear only at the margins in his story, and do not benefit from the archival scrutiny that marks his discussion of their English counterparts; he similarly brackets the emerging foreign and colonial business of fire offices that appeared after 1800. There is virtually no mention of the data-processing side of the business, at the level of the work and lives of the clerks who kept fire offices’ books, and little discussion of the impact of life insurance (which many insurance companies offered along with fire coverage) on marketing, investment, or capital formation. None of this, however, should detract from what this book does accomplish: an able and comprehensive cliometric analysis of an important economic sector, which benefits from exemplary archival research.
Timothy Alborn is associate professor of history at Lehman College and the City University of New York. He is the author of Conceiving Companies: Joint-Stock Politics in Victorian England (1998) and numerous articles on the social and cultural history of British business. At present, he is completing a history of British life insurance in the nineteenth century.

AUD Health Insurance Plan for Student

AUD Mandatory Health Insurance

Effective Fall 2008, Private Health Insurance covering care in the UAE is mandatory to all AUD students. In order to meet this requirement by enrolling in the AUD-sponsored health insurance plan, students are charged a non-refundable AED 1,000 fee on their Fall semester bill covering the period September 1 through August 31. Students with valid current health insurance covering all of UAE may waive this fee (please see below).

Policies and Procedures

Effective September 20th 2008, students must collect their Insurance Cards from the AUD Health Center.

From September 1st until September 20th 2008, medical visits and procedures will be reimbursed through claim forms students can download from AUD website.

Students permanently dismissed or graduating from AUD, before Spring semester, have the choice to apply for a refund after returning the card to the Health Center.

Students joining within the academic year will be charged on pro-rata basis. The amount will be determined by the Insurance Company.

Fee for Blood Test for visa is not covered by the insurance. Students sponsored by AUD have to follow the pre-existing policy.



Fees and Charges for AUD Students Health Insurance Plan
Student joining beginning of
Charges

Fall Semester (covering September 1st, 2008 – August 31st, 2009)
AED 1,000
Spring Semester (covering January 12th, 2009 – August 31st, 2009)
AED 650
Summer I Semester (covering May 10th, 2009 – August 31st, 2009)
AED 350
Summer II Semester (covering July 5th, 2009 – August 31st, 2009)
AED 175

A. M. Best

A. M. Best

Founded in 1899, A.M. Best Company is a full-service credit rating organization dedicated to serving the financial services industries, including the banking and insurance sectors. Policyholders and depositors refer to Best's ratings and analysis as a means of assessing the financial strength and creditworthiness of risk-bearing entities and investment vehicles. Watch a video to learn about A.M. Best's corporate mission and values.

A.M. Best Company is...

A worldwide insurance-rating and information agency with more than 100 years of history. The company was founded in 1899 by Alfred M. Best. Offices are located in the United States, the United Kingdom and Hong Kong.

The largest and longest-established company devoted to issuing in-depth reports and financial strength ratings about insurance organizations. Its flagship publication and database, Best's Insurance Reports, offers the largest coverage of insurers and reinsurers in the United States, Canada, the United Kingdom and worldwide of any interactive rating organization.

An issuer of fixed-instrument debt ratings that cover bonds, notes, securitization products and other financial instruments issued by insurers and reinsurers. Its debt and commercial paper ratings are used by capital-market issuers and professionals worldwide.

Responding to industry trends by expanding its analytical coverage to the banking industry, focusing primarily on the U.S. market. This coverage includes news, analytical reports, and interactive rating services on U.S. banks and bank holding companies. A.M. Best Company is currently the sole agency providing comprehensive interactive rating services to U.S. community banks. The company has also begun to issue ratings for hospitals and health care systems.

A publisher of books, directories, CD-ROM products and Internet-based services pertaining to the insurance industry. Products focus on insurance company financial information, underwriting information, providers of legal representation and claims adjusting services to the insurance industry, and company-specific or industry-wide analytical information in the United States, Canada, Europe, Middle East and Asia insurance markets.

The longest-running, largest and most-recognized source for insurance news. Articles generated by A.M. Best's news staff are published in Best's Review magazine, BestWeek, through its real-time news channels and distributed via more than a dozen international information distributors.
The premier source for regulatory statement financial information. Best's Statement File products and reports are the industry standard for reliable, accurate and comprehensive statement-source information about insurance organizations operating in the United States and Canada.
The winner of numerous awards for our news publications and marketing campaigns.
A.M. Best has job openings in Oldwick, London and Hong Kong.

The History of A.M. Best Company

A.M. Best Company, founded in 1899 by Alfred M. Best, has grown steadily over the last century and continues to expand into the new millennium. Since its inception, the company has earned a reputation as The Insurance Information Source®.
The company first operated out of a single room in New York's financial district. In 1920, it moved to its own office building on nearby Fulton Street, where it remained for 45 years. By 1965, when larger offices were needed, the company moved to Morristown, NJ.

Rapid growth soon necessitated another move in 1974 -- this time to the company's present global headquarters in Oldwick, NJ. With a new wing constructed in 2000, the company doubled in size. To address the increasing globalization of the insurance industry, A.M. Best expanded into a worldwide operation and established A.M. Best Europe Ltd. in London in 1997 and A.M. Best Asia-Pacific in Hong Kong in 2000.
What started out as financial reporting in the early 1900s has grown to more than 50 publications and services that meet the diverse demands of the ever-changing insurance industry. Today, more than 400 analysts, statisticians and editorial personnel are dedicated to providing the insurance industry with the most complete, accurate and up-to-date financial and operating information.

A.M. Best's publications and services are produced on a variety of timetables to meet the needs of those who require details on every aspect of the complex insurance field. Statistical background for the publications comes from A.M. Best's database, the most comprehensive source of insurance company financial and operating figures available. Products are obtainable as printed publications, on CD-ROM and online.
In this ever-changing industry, one thing remains the same -- A.M. Best's commitment to providing timely, accurate and complete insurance information and services that meet the needs of this dynamic industry.
Find out when your A.M. Best product was first published in our Chronology of Events.

Traveling to A.M. Best Company A.M. Best Company:

Ambest Road, Oldwick, NJ 08858, (908) 439-2200
A.M. Best Europe, Ltd.: 6th Floor, 12 Arthur Street, London EC4R 9AB, England, +44 (0) 207 626 6264
A.M. Best Asia-Pacific Ltd.: Unit 5707, 57/F Central Plaza, 18 Harbour Road, Wanchai, Hong Kong, +852-2827-3400
A.M. Best Washington, D.C. Bureau: 13th Floor, 830 National Press Building, 529 14th Street N.W., Washington, D.C. 20045, (202) 347-3090


Employment Opportunities at A.M. Best Company

Credibility. Integrity. Stability. These are the attributes that have made A.M. Best Company the world's leading provider of insurance industry data, news coverage and financial performance ratings. For more than one hundred years, A.M. Best has served the needs of the global business community with information, products and services that set the standard for insurance industry ratings and analysis.
A.M. Best's world headquarters is conveniently located just off Interstate 78 in Hunterdon County, New Jersey. This scenic location is within easy commuting distance from the New York, Philadelphia and Allentown areas.

A.M. Best Company employs more than 450 professionals who produce and deliver the services for which the company is known throughout the world. They represent a wide range of specializations, including:

Accounting professionals
Computer programmers and technicians
Customer service and order entry personnel
Data entry operators and statisticians
Editors and journalists
Financial analysts
Information technology specialists
Marketing and sales professionals
Systems support personnel
Web designers

A.M. Best also maintains a full-service print shop and employs shipping and building maintenance personnel.
If you are interested in stimulating and challenging work, in a stable environment, without the inconvenience of commuting to a major urban center, A.M. Best has much to offer you. Please browse our list of available jobs for positions that match your skills and goals. You may apply for any available job through regular mail, fax or e-mail.

How To Apply
For a Position at A.M. Best Company

We appreciate your interest in our company. You may apply for any available position through regular mail, fax or e-mail.

Please contact:
Human Resources
A.M. Best Company
Ambest Road
Oldwick, N.J. 08858
Fax: 908-439-3027
E-Mail: hr@ambest.com

Insurance

Business Insurance / Public Liability Insurance

Business insurance is one of those things that many companies view as a necessary pain - but think about all the potential disasters out there facing a business. You need to make sure your company is protected.

Many business owners also don't realise that commercial insurance is a legal obligation - and many don't realise that commercial insurance policies are based on common packages unlike home insurance for example. Our panel of insurance specialists will determine your needs and create a customised policy for you.

Looking for public liability insurance cover can be extremely time consuming and often very frustrating. We aim to make the process of obtaining public liability insurance as simple as possible. We deal with over 20 business insurance specialists who are able to offer comprehensive insurance cover at extremely competitive rates.

Professional indemnity insurance (PI) provides protection for businesses which offer advice or services to third parties (i.e. members of the public or businesses). A typical example of someone who requires professional indemnity insurance is a website designer; if they put incorrect information on a website about their client and subsequently damages their reputation then they could be liable to pay damages. Professional indemnity insurance would protect the designer so that for any damages awarded against him the policy will pay. Professional indemnity could also apply to accountants, graphic designers and information technology consultants.

Landlord Insurance

As a landlord there are certain risks which you need to protect yourself against in order to ensure that in the event that there is an accident you will have the adequate insurance in place to rectify the problem. We have teamed up with one of the UK's leading landlord insurance specialists to provide landlords with cover for buildings, contents up to £25,000 and terrorism cover. We are also able to offer instant online quotations even if you have a portfolio of properties.
Get a Landlord Insurance Quotation Now!

Finding a public liability insurance specialist if you are a tradesman or construction worker can be difficult, even once you found an insurer who will provide you a quotation they may not be able to offer you affordable insurance cover without sacrificing cover. We are able to offer comprehensive business insurance cover for tradesman and construction workers at extremely competitive rates.

Running a shop can be a risky business do not increase that risk by not having the adequate insurance cover to protect your business. Our business insurance specialists do not offer standard off the shelf policies, they realise that each business is different. They build a tailored insurance policy around your business activities to ensure you are fully covered.

Liability insurance is an essential insurance cover for all businesses. It is designed to cover your business so that in the event that a third party claims that as a direct result of your corporations negligence (lack of care) they have suffered physical injuries or death. Public liability insurance can also cover you in the event that during your business activities you damage a third parties property and they subsequently sue your business you will have adequate cover to fully protect your business.

Employers liability insurance is a compulsory insurance cover that all employers must have by law. The cover is designed to protect your business so that in the event that your actions towards employees are seen to be negligent and they subsequently suffer bodily injury or death, you will have the adequate insurance cover to protect your business.

Shop Insurance
Decision Finance offers insurance quotes on over 300 types of shop, retail outlet, public house and restaurant. No matter what you sell, there is a possibility of an accident happening on your premises and having the appropriate insurance cover offers peace of mind if the worst happens.

Your business is vulnerable to claims from both employees and customers, so in addition to making your business premises as safe as possible, the following types of insurance cover offer protection from compensation claims and for damage to your own property.

Employers Liability Insurance Required by law if you have employees, this type of insurance protects you from claims from staff who have been injured or made ill at work through the fault of your business.

Public Liability Insurance The nature of your business means that customers will be visiting your premises to shop, and if they happen to have an accident and injure themselves whilst there, you might end up facing a claim if it was your fault.

A customer might, for example, trip on a carelessly discarded box or item that has fallen from an overstocked shelf. If they hurt their back, or put their hand through a glass display resulting in a serious injury, they are likely to try to claim compensation.

Public Liability Insurance covers such claims and usually any legal expenses involved.
Stock Protection If you hold stock on the premises insurers will generally allow you to choose how much stock to cover and it will be protected against fire, flood and theft etc.

Contents & fittings Insurance You can cover valuable contents and fittings separately from the building.

Cash Cover If you store cash on site, this can also be insured against theft. You can even add on theft by an employee.

Landlord Insurance
Instant landlord insurance quotes in just a few simple steps:

Buy to let insurance overview

Buy to let insurance is a combination of covers packaged together by insurers to provide landlords with the essential components to ensure that their investment is adequately protected.

All types of landlords require insurance for their properties. From the landlord who owns a single small flat, to the entrepreneur who controls a large portfolio of property, the chances are that a significant amount of capital is tied up in the property, and that a certain amount of income is expected. landlord insurance protects you against losing your capital investment, and can also help protect the income stream you receive through your tenants paying rent.

Buy to Let Insurance Cover
The following is a summary of the typical insurance covers which make up a landlords insurance policy.

Property Insurance: The building itself is insured against most risks such as flood and fire for the cost or repair or rebuilding. Even risks such as terrorism or subsidence can normally be purchased as optional extras for added security from most insurers.

It is important to remember that you when you declare the value of your property you are actually estimating the cost of rebuilding it should it be totally destroyed (this is what insurance companies call a total loss). Most insurance companies work out a rate to charge the landlord based on the location of the property and then apply it to the amount specified to rebuild the building (which is called the Buildings Sum Insured). It is therefore cheaper to insure a building that is worth less than an expensive building which is as expected.

It is equally important to make sure that you do not underestimate the cost of rebuilding your property. If you have paid a lower premium by underestimating the Buildings Sum Insured, then the insurer will normally only pay your claims up to the proportion of the building that you have insured. For example: If your house is worth £100,000 but you only declare a Buildings Sum Insured of £60,000; should you have a claim of £10,000 then the insurer will only pay you £6,000 as they will deem that you under-insured. It is important not to be caught out by this by being tempted by lower premiums for lower Buildings Sum Insured.

Contents: For a landlord insurance policy when an insurer talks about insuring contents they are not talking about the tenants contents. Insuring these is the responsibility of the tenants themselves and can be done through a normal home insurance policy. The contents that you can insure are items that you own in the property but which may become damaged such as carpets, sofas, tables, chairs and pictures if you are renting the property as furnished. Many insurers also insure communal contents which will cover contents such as those names above which are situated in communal areas in blocks of flats, or properties with multiple types of tenants.

Landlord Liability: As a landlord you are responsible for the safety of the property that your tenants are living in. This means that should a tenant harm themselves due to something dangerous in the property they can make a claim against you for damages. For example, a tenant may electrocute themselves on a faulty light switch and badly burn their hand as a result. The Landlord Liability cover will pay for any damages that are awarded to the tenant as well as all legal costs.

Frequently Asked Questions:

Why can’t I buy normal home insurance for a buy to let property? By renting a property out to a tenant, you are effectively operating as a business, even if the income is very small. For this reason you must purchase business insurance, of which Landlord Liability is a subset. As a landlord you have legal responsibilities towards your tenants in a way that you do not have for your own home. A landlord insurance policy covers you for this.

Can I insure my tenant’s contents on my landlord insurance policy? No. You can only insure your own contents on your landlord insurance policy; your tenants must take out their own insurance should they wish to protect their contents. The reason for this goes back to one of the principal rules of insurance, which is that the entity that is being insured must be owned or directly effect the person who is taking out the insurance contract. If this rule is not strictly adhered to, the insurance contract can develop a moral hazard and end up more like speculation/gambling.

Banking and Insurance

The clearing banks recruit nationally for their main graduate training schemes, for which entrants are expected to be fully mobile. If you choose to seek work in banks outside the national programmes, at local level, sometimes there are vacancies on regional schemes designed for A-level entrants and very occasionally, vacancies in specialist departments (eg tax work, economics departments) located in regional offices. Subsequent progression to management/graduate training schemes is possible. Currently most vacancies at local level are on short term contracts.
Summer work placements sometimes occur, to replace staff on holiday etc. Students/recent graduates can find temporary work that puts them in a good position to apply for graduate training schemes later on.
The various banks fill such regional vacancies in different ways. For example, Barclays only has short term contract vacancies, does not advertise these and only recruits via direct applications to the personnel manager in their regional office (PO Box 96, Mortlock House, Histon, Cambridge CB4 4ZX). Lloyds TSB advertises vacancies in the local press and also considers speculative enquiries (to Lloyds TSB Bank plc, Regional Personnel Office, Thames Valley & East, Triangle Business Park, Wendover, Stoke Mandeville, Aylesbury HP22 5BJ). NatWest fills all such vacancies via recruitment agencies (Alfred Marks and Manpower). The HSBC recommends a direct approach to one of the branches, asking the area manager about possible current vacancies.
However, it will be worth checking out the current recruitment situation with the manager of your local branch before pursuing these application routes, since several changes are taking place in the banking sector - rationalisation, mergers, mutualisation, etc - and these may drastically affect recruitment situations and policies. Unless you make it clear that you are not enquiring about the graduate recruitment scheme, your enquiry may simply be referred to the head office.

New banks

The situation with the recently converted building societies, and other banks is similar, for example: Halifax plc - enquiries for vacancies with branches of
Halifax plc in the region (ie East Anglia, including Herts, Bucks, etc.) should be addressed to: The Recruitment Department, Halifax plc, Eastern Region Office, High Trees, Hillfield Road, Hemel Hempstead, Herts HP2 4AY. A CV plus covering letter should be sent in the first instance. The enquiry will be matched against any vacancies there might be in the region.
Abbey National - The regional office (which for East Anglia is also their national HQ: Graduate Recruitment Officer, Abbey House, 201 Grafton Gate East, Milton Keynes, Bucks MK9 1AN) does not accept speculative enquiries for vacancies at branch level within the East Anglia region. Any such vacancies are advertised in the local press.

Insurance

Norwich Union, is now part of CGNU plc, which was formed by the merger of CGU and Norwich Union in May 2000. CGNU is now the sixth largest insurer in the world. Its UK life, pensions and general insurance businesses still operate, under the Norwich Union brand, from offices in Norwich. It has an annual graduate recruitment programme. Also a number of graduates are recruited each year at clerical or similar grades, from which some may choose to progress into 'graduate track' careers. This 'side-door' entry into a graduate track career may also be possible in other financial organisations, including for example other insurance companies, the banks and indeed many other mainstream graduate recruiters.
Several smaller insurance companies and insurance brokers also have offices in the Norwich area (see Yellow Pages)

Financial Services

Virgin Direct Financial Services Ltd has its headquarters and call centre in Norwich. The company provides a wide range of products including ISA's, life insurance, pensions and unit trusts. The company regularly recruits full and part-time staff mainly for customer contact work.
Virgin One Account specialises in providing a mortgage based account and is a separate company based near Sprowston. They also recruit full and part-time staff for their call centre and administration departments.
Both companies welcome speculative applications. Enquiries to: Discovery House, Whiting Road, Norwich, NR4 6TJ.
Updated: March 17, 2008 LD

Medical Banking

About the Medical Banking Project

The Medical Banking Project drives lower healthcare costs by researching and facilitating cross-industry models that optimize banking resources for healthcare. Established in May 2001, MBProject consolidates pro-bono, educational and commercial activities initiated by our founder. We are defining the "medical banking" industry through internal research and continuous cross-industry outreach forums.

We are a self-funded and pragmatic think tank comprised of industry leaders, legal analysts, writers and studio production experts who mostly work pro-bono to support the following activities:


Administer cross-industry forums (i.e., Medical Banking Leadership Forums (for members only), Medical Banking Institutes, Workgroups, The Great American Interoperability Tour, Joint Taskgroup for Value in Health and more)
Provide subject matter expertise (i.e., HFMA; eLearning tools; LexisNexis' Health Care Law Treatise ; NCVHS testimony) and pro-bono research for policy makers (i.e., CMS, OCR, OCC)
Offer strategic advisory services that facilitate broad industry innovations
Aggregate our research into a fun, educational and interactive membership portal that contains industry-leading white papers on medical banking topics
Actively engage prominent industry leaders in nationally recognized policy and educational webcasts, like our new "Banking In Healthcare" National Town Meeting series
Draft certification and accreditation proposals, like MBProject's new Gold Seal Standard
Implement demonstration programs, like a bank-driven resource that coordinates community healthcare assets called CarevilleTV (rebranded from Charitable Communities Network), C.O.M.B.A.T. and others.
Medical banking is brimming with opportunity yet its emergence as a national strategy for containing healthcare costs is a recent industry dynamic that occurred after the Bush Administration let the HIPAA Privacy Rule stand in April 2001. Today, environmental changes have accelerated to cause a major shift in corporate thinking along medical banking lines.

As a facilitator, MBProject works directly with commerce to architect models that optimize medical banking convergence. This work is supported by our commitment to cross-industry dialogue with policy makers, leaders in commerce and academia, e-health/e-finance innovators, associations and foundations; where we gain an ongoing exchange of ideas that shape and focus our research. Over a period of years we have been able to define an emerging body of best practices that can fundamentally transform healthcare financing and operations.

Our Vision, Our Mission

OUR VISION is to reduce healthcare costs by converting the immense savings made possible through digital payments into charitable resources... With over 41 million un-insured Americans and rising, do we have a choice? Will EDI deliver on its promise to decrease healthcare costs and thus improve access? A lot of people are depending on it - literally. Our nation's hospitals deliver some $24 billion annually and rising in uncompensated care and the number promises to escalate in concert with our growing un-insured/under-insured population.

MBProject believes that the American banking community is a latent and critical resource that will deliver on the EDI promise. No equivalent distribution resource has the potential to position EDI services among care-givers like our banking community.

Medical banking drives EDI-enabled workflow processes into the heart of our delivery system in a manner that permanently reduces operating costs...and empowers consumers to make far better healthcare choices! For example, “digitizing” claims resulted in streamlined operations mostly for insurance carriers. Digitizing remittances, however, not only sends a wave of processing efficiency back to the care-giver, but potentially opens up over $200 billion annually in non-productive medical A/R assets that are under-valued, or not valued at all by the banking community. In addition, new payment structures promise to simplify administration of charitable and faith-based funds and even revolutionize medical consumer credit practices.

The closer EDI-enabled functions move towards the care-giver and patient, the more likely savings will be funneled into charitable activities. Conversely, the further EDI-enabled processes move away from our medical delivery system, the more likely that the savings will be used for some other purpose. Defining best practices that integrate banking and healthcare systems, and improving the distribution of high value administrative technologies for care-givers - so they can in turn enhance and/or expand charitable efforts in communities across America - is a central concern at the Medical Banking Project.

About Medical Banking Institutes

The Medical Banking Institute is a program series that organizes cross-industry dialogue between stakeholders in the medical and banking complex. Founded by the Medical Banking Project, the Institute provides a public policy and case study forum for commerce, government, associations, academicians and others interested in medical banking.

The Institute series has been praised by government, industry experts and the national banks, news organizations and IT/IS firms attending. As we collectively begin to understand digital convergence in medical payment channels, there will be an ongoing need for authoritative dialogue. The Institute serves this function by organizing work groups, issuing white papers and other activities.


As of February 2006, a President's Council was officially established to provide consultation and assistance to MBProject in organizing the National Medical Banking Institute series. The Council provides a vital arm to foster outreach into the emerging cross-industry constituency of the medical banking segment.

>> See upcoming 7th National Medical Banking Institute on March 11-13, 2009 in Nashville, TN...here!

Thursday, January 8, 2009

Investment Warning "Seniors Targeted"

This past September, the Securities and Exchange Commission (SEC) held their second Senior Summit in Washington D.C. The focus and purpose of this summit was to determine ways to protect older Americans from abusive sales practices and investment fraud.”

It is estimated that more than 10,000 Americans are turning 60 every day – and the net worth of these seniors is growing. Seniors have now become a target for dishonest professional licensed individuals, as well as the community scam artist.

In a recent survey of seniors: “55% of the surveys responding to losing money on an investment, 19% attribute their loss to being mislead or sales fraud”, says Mary Schapiro, Chief Executive Officer, FINRA*. She also commented that this problem will continue to grow and FINRA plans to step up enforcement. This announcement resulted in a National Compliance Alert distributed to Broker Dealer firms and their sales force across the country.

Potential “red flag” warnings include the increasing use of: Several “senior marketing concerns” identified included:
1. “Free lunch seminars”
2. “Inflated or meaningless professional titles by advisers”
3. “Deceptive early retirement seminars”
4. “The sale of variable life settlements”

Before turning your hard earned money over to anyone, 1) Know your adviser. Meet with him / her (preferably in their office) 2) Check their credentials 3) Ask for referrals of past clients 4) Fully understand what you are being asked to buy 5) Don’t feel pressured. If proper planning is being done, this advice will most likely be good tomorrow and next month. 6) Get a second opinion. Take your sales person’s recommendations to your trusted CPA or Attorney. Last and most important, if you have a bad “gut feeling” or “it seems too good to be true” – stop and run the other way.

There are many qualified financial advisors available to assist you in properly planning your investments, future retirement planning and insurance needs. Relevant industry designations include; CFP = Certified Financial Planner, Chfc = Chartered Financial Consultant and CLU = Chartered Life Underwriter. These individuals attend classes and must pass a series of difficult tests to become certified.

Good luck and safe investing to all.

*Financial Industry Regulatory Authority (FINRA), is the largest non-governmental regulator for all securities firms doing business in the United States. All told, FINRA oversees nearly 5,100 brokerage firms, about 174,000 branch offices and more than 675,000 registered securities representatives. Created in July 2007 through the consolidation of NASD and the member regulation, enforcement and arbitration functions of the New York Stock Exchange, FINRA is dedicated to investor protection and market integrity through effective and efficient regulation and complementary compliance and technology-based services. (FINRA) http://www.finra.org